about: Michael deAgonia

"Mike's knowledge of Macintosh hardware and Mac OS X is virtually encyclopedic, knowledge that underpins his ability to evaluate Mac-centric systems, roll them out in a corporate setting, set up users and troubleshoot problems when they may arise. I've relied on Mike personally for computer advice for years. In addition to that, he's one of the rare people who both use technology and can write about it. In an increasingly tech-centric world, the ability to both use and explain technology is a highly useful combination."

Ken Mingis
Managing Editor, News
Computerworld

"After installing a piece of software we began to experience tremendous problems with our G3: We couldn't get beyond the Mac's Happy Face, even rebooting from the CD drive. We tried all the tricks we knew, consulted the "Bibles" and still no luck. In desperation, we used a friend's computer to Google for a Mac technical shop. Surprisingly, Michael's resume came up. Shortly after calling him, we realized that the best and fastest way to resolve the problems was to get the Mac to Mike. Two days later we had our "old" Mac back! We couldn't be happier. Now we tell every Mac user to “Get your Mac to Mike!”"

Jim Freeman
Freeman Marketing Research, Norton, MA

"After I finally convinced myself to make the big switch from System 9 to OS X on my G4, I decided I'd be better off with a little guidance from a pro. I was afraid of losing old files and couldn't bear the thought of burning numerous CDs for back up. I searched for a Mac Tek in the area and Michael's name and resume popped up. I couldn't have been luckier to find such a knowledgeable, courteous, and reputable Mac Source. Michael exhibits patience, professionalism, and integrity to the highest degree. There wasn't a question I had that he couldn't answer and he has provided me with the trust that he can get the job done at a one-hundred-percent-worth-it fee. As a designer I highly recommend his services to any graphic/web designer out there that needs some extra tech help. His upbeat personality, efficient use of time, follow-ups, and awesome knowledge of everything Mac make doing business with him a pleasure. Thanks to the Mac Tek, I now have a new hard drive with all of my old files intact and I've fallen in love with Panther! Thanks Mike!"

Lauren Brown
Freelance designer in Newport, RI

"Thank you for your invaluable service. We always knew that we needed help with our Macintosh systems, and have consulted many companies before yours. Let's just say, the other companies left us with the same problems and sometimes more. I feel that my employees and myself are much more involved and knowledgeable about our systems than we have ever been. Your help has allowed our business to stay ahead of the curve and in touch with new technologies. It has been an absolute pleasure to have worked with you and it will be a much greater pleasure working with you in the future."

Stephen Taylor
CFO Sibling Rivalry Productions

"Michael De Agonia is THE quintissential Mac geek wrapped up in a clean-cut, business-savvy, down-to-earth, and friendly exterior. He has a very keen customer service focus and explains things in such a way that they are easy to understand. Michael singlehandedly saved our OSX rollout and put us on the right track, all within a 3-week period. Due to his Macintosh OSX expertise and in-field experience, our rollout was very successful. I can't say enough great things about Michael. I don't think this project could have been any more successful than it was, and it was entiirely due to his placement on the project. Many thanks to Michael and to Mac Tek! Professional? Definitely. Satisfied? Definitely. Would you ever recommend MTC? Definitely."

Sarah Johnson, Director of Creative Group
(Company name withheld by request)

"Mike was hired to create a transition from Mac OS9 to OSX as seamless as possible. The Creative Service department is small; however they are an essential part of our company; creating catalogs and constantly working within deadline dates. This was not a time to fool around, the department did not feel comfortable without an expert at their fingertips.
Curtain Opens ~ This is where Mike steps into the picture. He has a friendly demeanor, is very confident and as quoted by Mike: "I am here for You." Throughout the rollout, Mike was a pleasure to work with. I actually had "fun", and the project was a success. Thanks so much Mike! It was a pleasure working and partnering our efforts together to have a successful ending. Note: Mike is not afraid to create a "knowledge transfer" setting, so if you hire Mike, you not only get a project completed; you will end up with invaluable tips and tidbits.""

Donna M. Marceau
P.C. Specialist
Princess House, Inc

"I am pleased to note that there is now in the Providence area a reliable Mac computer service company. The founder of this company, MacTek Consulting, Michael De Agonia has been servicing my Macs for the past 4 years. During that time he has been an excellent asset to me. Most notable about Mike, is his thoroughness and expertise. He is also sensitive to the fact that his clients need to have their problems resolved promptly. On that score, he has been exceptional. I must also note that in cases where problems reoccur, he is very expeditious in his efforts to get one back on line. Finally, I find that for the kind ofservice provided, his rates are worth every penny."

Neil Gonsalves, Professor
Rhode Island College

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